iPipeline is a leading provider of cloud-based software solutions for the life insurance and financial services industry. Through our SaaS solutions, we accelerate and simplify insurance sales, compliance, operations, and support. We provide process automation and seamless integration between every participant in the life insurance industry including carriers, agents (such as financial advisors and independent insurance agents), distributors (such as banks, broker-dealers, and general agencies) and consumers. Our innovative solutions enable automated processing for pre-sales, point-of-sale execution of applications, post-sale support, reporting, consumer delivery and agency management.
iPipeline makes it easier for people to purchase investment and insurance products that secure their financial future. With headquarters in Exton, Pennsylvania, iPipeline has locations in Cheltenham (UK), Fort Lauderdale, Atlanta, Ontario (CA), Philadelphia, and Salt Lake City. Visit www.ipipeline.com.
We are currently looking for an Application Support Analyst in the Exton, PA office.
Ensure customer satisfaction by providing 2nd level technical support via telephone or email for hardware, software, connectivity, and product specific problems. Maintain ticket tracking database and provide effective communications between customers and iPipeline staff. Assist in testing of new products prior to release.
Nice to Haves
Education and Experience Requirements