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Senior Business Analyst

Senior Business Analyst

# of Openings 
Job Locations 
US-FL-Ft. Lauderdale
Posted Date 
Information Technology

More information about this job


iPipeline is a leading provider of cloud-based software solutions for the life insurance industry. Through our SaaS solutions, we accelerate and simplify insurance sales, compliance, operations and support. We provide process automation and seamless integration between every participant in the life insurance industry including carriers, agents (such as financial advisors and independent insurance agents), distributors (such as banks, broker-dealers and general agencies) and consumers. Our innovative solutions enable automated processing for pre-sales, point-of-sale execution of applications, post-sale support, reporting, consumer delivery and agency management.


iPipeline provides the process automation and seamless integration needed on a global basis to make a sale by aggregating more than 120 carriers, 875 distributors and financial institutions, and their producers and licensed advisors in a cloud-based environment. With headquarters in Exton, Pennsylvania, iPipeline has locations in Danville, Fort Lauderdale, Huntersville, Philadelphia, Roswell, Salt Lake City, Tokyo, Cheltenham (UK), and Vancouver. Visit us at www.ipipeline.com.


We are currently looking for a Senior Business Analyst in the Ft. Lauderdale, FL office. 


This is a great opportunity, with a progressive, fast growing, and highly respected company.  It is a challenging job--lots of exposure to new technologies, lots of freedom, and you will be part of a dedicated team in an enjoyable environment. 


Job Description:  Senior Business Analyst


The Business Analyst is the individual who will have primary responsibility to analyze, validate, manage, specify, and verify the exact needs of the project stakeholders, customers and end users. The BA will serve as a conduit between the customer community and the software development team through which the project requirements will flow. The Business Analyst will create Business Requirement Documents, provide cost specifications, and produce outline designs of IT requirements, to ensure the system will perform as expected by the end user.


Principal Duties and Responsibilities

  • Understanding business process management and business requirements of the customers and translating them to specific software requirements for enhancements to existing applications.
  • Elicit requirements using interviews, data analysis, business process modeling, use cases, scenarios and business workflow analysis.
  • Document & manage requirement changes & their causes through project/product life cycle.
  • Verify, validate and attain approval on gathered requirements.
  • Assist the Quality Services team for system, integration, functional and user acceptance testing of developed applications.
  • Manage projects to deadlines and schedules, manage resources in accordance with project, maintain project schedule and work with customer Project Management from project kick-off through implementation to production.
  • Provides implementation services, including application documentation and training, formulation of training/implementation plans, deployment within the business, and handover to Support Services.
  • Provides initial post implementation support of newly rolled out applications and works with users to help them troubleshoot and resolve problems on their own.
  • Manage multiple initiatives simultaneously.
  • Become a subject matter expert on data, system, processes, and business methodologies.
  • Perform a variety of complex tasks including creation of business rules and system functionality using an XPath like language.


Required Experience

  • BS in Business or Computer Science or related field.
  • Agile methodology experience
  • Experience supporting external clients
  • Excellent customer service experience 
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.

Desired/Optional Experience

  • Familiarity with ACORD life insurance standards a plus.
  • Familiarity with XML a plus.
  • Familiarity with DTCC/IPS operations a plus.
  • Demonstrated aptitude towards analytical and problem solving skills with the ability to assess relevant facts, identify alternative approaches and supply recommended solutions.
  • Life and Annuity insurance background helpful but not required.
  • Life insurance company operations experience a plus
  • Familiar with life insurance and annuity products.

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